Legal notice

Heral Bonnie Co., Ltd.

Representative responsible
Takaya Matsuda

・ Headquarters 2-38 Kaiunbashidori, Morioka City, Iwate Prefecture 020-0026 @HOME DELUX Building 4F HERALBONY

contact information
Reception hours:10:00 to 19:00 (weekdays)
* For inquiries regarding returns, please refer to the"Contact Information for Returns"below.

Selling price:
The selling price will be the displayed amount (display price/consumption tax included).

Necessary charges other than the product price:

A separate shipping fee may be charged. Please check the product details page for shipping charges.

Payment method and timing of payment:
・ Credit card payment ・ Carrier payment ・ Amazon Pay
・ PayPal
・ Paidy

Delivery time and method of the product We will ship within 5 to 7 business days after the payment is completed.

About returns
Please note that we cannot accept returns unless the product is defective or if a product other than the purchased product arrives and the conditions specified below are met.

If returns or refunds are possible, we will bear the cost of the return.
Please contact us by email within 7 days after the item arrives.

We cannot accept returns in the following cases.

  • Once used, or if there is evidence of it
  • Products that have been soiled or damaged by the customer
  • When accessories such as product tags, product boxes, and manuals are soiled, damaged, lost, or destroyed
  • Products that have been repaired, cleaned, washed, etc. after delivery
  • Other items on each product listing page stating that we cannot accept returns

[Contact information for returns]
Heral Bonnie Co., Ltd.
Please note that we cannot respond by phone. We will try to respond promptly, but it may take some time to reply depending on the situation of your inquiry.